22nd November 2005
Fruition was awarded ISO 9001:2000 certification by RINA [1], a certification body based in Italy, which provides a range of testing and certification services worldwide for more than 100 industries. Recognized by 38 accreditation bodies worldwide, RINA is today the worldwide leader in systems certification services.
ISO 9001:2000 is an international standard related to quality management. As a benchmark, ISO9001:2000 allows to measure constant progress towards continual improvement of business performance. By undergoing a certification audit for the complete range of enterprise grade information systems, Fruition confirms its strive for highest service standards and offers a proof to existing and potential clients of the company's commitment to quality [2].
Fruition is one of the youngest companies to obtain ISO 9001: 2000 certification within a short span of time since its inception in July 2005. Fruition’s quality systems are based on the standards prescribed by the International Organization for Standards (ISO) based in Geneva, Switzerland. Fruition earned the ISO 9001 certification for the processes it has developed to deliver its enterprise grade information services and solutions to international clients.
Fruition offers complete business solutions that include technical applications, design, development and consulting. Fruition's international network allows seamless support of a company's global presence, regardless of its operating hours.
Fruition's ability to be ISO 9001 certified is a validation of its superior delivery and commitment to service excellence.
The extent of the ISO 9001 registration at Fruition included evaluation of Fruition's enterprise grade design [3], e-learning, development [4], support solutions and allied services, employee training and development, operation of the company's global network, quality assurance [5], sales procedures, and technical applications.
RINA performed on-site assessments, examined documented procedures and surveyed Fruition's overall operations. To determine continued compliance, RINA will periodically conduct routine surveillance audits of Fruition's operations and quality assurance programs.
The Team at Fruition was well appreciated by the Lead Auditor, Mr.Ram Prasad, for its overall awareness of the quality standards and also for the fact that Fruition was certified in the very first audit without having had a preliminary audit, which according to Mr.Ram Prasad, was uncommon for a young company. Mr.Ram Prasad also said that of all the IT companies he had audited, Fruition was by far the best.
The certification is a proof of Fruition’s management and team’s commitment to delivering quality business solutions to its clients. At Fruition, quality is a way of life.